Avtrak Customer Advisory Board

Customer feedback has been THE essential ingredient to Avtrak’s overwhelming success in the market.

By 2007, we have grown to the point of tracking over 4,200 aircraft and supporting over 12,000 users in Avtrak’s GlobalNet web based compliance management system. Gathering feedback from customers in an organized way had gotten more challenging and after some discussion, it was decided that Avtrak begin an organized Customer Advisory Board -- which we named AVCAB. We received several nominations and ultimately selected 14 customers who have agreed to serve for 2 years on the board. These 14 customers represent a good cross-section of the various types of customers and operations that make up our customer base.

The AVCAB will meet twice each year at Avtrak’s headquarters in Littleton, Colorado as well as several times each year on conference calls. The primary objective of the AVCAB is to help guide Avtrak in our ongoing development effort in terms of both improvements to the system and how it works and for new features that we haven’t even thought of yet. Our outstanding software development team gets to meet face to face with the AVCAB members when they are here and hear first hand the ideas that are raised in the meetings.

Annually Avtrak invests well over a million dollars into continuing development of the Avtrak GlobalNet system. Our objective in doing so is to keep up with the latest in technology, as well as maintain a simple, fast and reliable interface that provides you with the information you need.